No return labels will be issued for exchanging a shade. Once you have received written confirmation your requested shade has been reserved, you will have 30 days to ship your concealer back to us. We cannot guarantee every request will be honored!). Our team will reserve your requested shade for 30 days (due to the overwhelming demand of these items, your request is subject to availability and on a first come, first serve basis. We want to make sure you find the perfect shade of Magic Star™ Concealer, therefore we’re offering an exclusive exchange program for this product! If you purchase a shade and determine it’s not an exact match, simply email our customer service team via the contact form here with the shade you would like to receive. In the event you no longer have access to this account or it is no longer active, we will then process your refund in the form of a check mailed to the address in your customer profile which can take 4-6 weeks to process.Original shipping charges are nonrefundable. We can only issue a refund to the original form of payment used at the point of purchase. Please note that your banking institution may require additional time to process and post this transaction to your account once they have received the information from us (typically 3-5 business days). You will be notified via email at the email address listed on your account when your order was placed.
Please allow 5-7 business days from when the item is delivered for your returned order to be processed. No exchanges at this time! Include your order number on the outside of the package! "But basically we've had to cancel the masterclass tour with Jeffree for now, due to some unforeseen circumstances that really can’t be helped on Jeffree’s side, he’s just not able to come to the UK.We hope you love your purchases, but if for any reason you do need to return something to us, send your item back within 14 days of receiving the product to the address below.
#CANCEL JEFFREE STAR ORDER HOW TO#
"I don’t know how to say this because there’s no nice way of saying it, there’s not one way where it’s not going to upset someone," he began. Makeup artist Mitchell also took to Instagram Stories, explaining that he was heartbroken for fans, but also for Jeffree who he just wanted "to be happy again". We are exploring the possibility of re-scheduling the events with Jeffree's team, and of course you will be the first to hear." We are so sorry for the disappointment which this must have caused. "All tickets will be FULLY REFUNDED into the account you made the purchase from within 7-10 working days. "All four dates commencing from 10th January 2020 in Dublin, Amsterdam, Newcastle and Liverpool will unfortunately now not be taking place.
"It is with a heavy heart that we must regretfully inform you that due to unforeseen personal reasons, Jeffree Star is unable to travel to Europe to take part in the upcoming 'Jeffree Star x MMMMitchell Masterclass tour presented by Tatti Lashes.' While Jeffree is yet to comment on the situation, tour organiser Tatti Lashes released the following statement on their website:
Jeffree Star and Mmmmitchell have cancelled their European makeup masterclass tour four days before it was due to begin in Dublin due to "unforeseen personal reasons" on Jeffree's part.
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